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30+ Tough Learnings from Losing a Top Customer

SaaStr

You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on.

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Meet BetterCloud’s New VP of Quality, Daniel Waithe

BetterCloud

Secondarily, I had a chance to chat with [CTO Jamie Tischart ] even before he joined the company. The first being when I was working in a bank before I got into QA/Tech, there was an opportunity to do a three-month stint doing some User Acceptance Testing. That was very exciting to me.

New CTO 52
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Women in Tech – Female CxOs Share their Challenges in Tech Startups – with Melissa Kwan, Alice de Courcy, Maja Voje, Laura Erdem & others

User Pilot

After regenerating the image 18 times -and getting pretty much the same result every time – I gave up… According to AI, the ‘tech CEO’ is young, white, and male. Then I got hired at a tech company in Lithuania before I knew what tech even was. Because he is. I knew nothing about tech.

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CEOs and CXOs of FullStory, Sendbird, mmhmm, Miro, ChurnZero, Canva, HackerOne Join SaaStr Annual 2021!!

SaaStr

Yashar Behzadi, CEO Synthesis AI. Brittany Skoda, Global Head of Software Banking @ Morgan Stanley. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Amy Pisano, CRO @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync.

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Learning to Love the Art of Sales (As a Technical Founder) with Ross Mason, Founder of MuleSoft (Europa Video + Transcript)

SaaStr

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. AI is driving the next wave of requirements.

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SaaStr Podcasts for the Week with Justin Bedecarre, Jen Nguyen, Jason Lemkin, and Aaron Levie

SaaStr

One of the things that you and I talk about a lot is hiring for skill and impact over proximity, right? Five people in the digital team were looking at blockchain projects and three people on that digital team were looking for long term AI transformation. Jason Lemkin: Box Shield has a rule-based hire, I can pick rules.

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PODCAST 93: The Journey from 2x Founder to VC with Angus Davis

Sales Hacker

Although our firm is based in Silicon Valley, I’m based on the East Coast so I spend a lot of time working with founders in New York City, Boston, and London. Primarily I’m interested in companies that focus on SaaS , perhaps have some sort of AI angle to that. We were part of the office of the CTO.