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Kellblog Predictions for 2024

Kellblog

While it’s impossible to know the revops job description from the name alone, a phrase search for “sales operations” versus “revenue operations” on LinkedIn jobs reveals 3x more listings for salesops than revops. Per LinkedIn , headcount is up 240% over the past two years. AI Climbs the Hype Cycle. In

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12 Customer Success predictions and trends for 2023

ChurnZero

First, digital CS will become a way of life due to flat or reduced headcount. Second, the power of AI in customer experience will become more evident and accessible—an innovation we at ChurnZero have jumped on with the introduction of Customer Success AI. AI is real and it works. A few common themes emerged.

Trends 98
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Your 2021 Sales Enablement Platform Buyer’s Guide (+10 Tools to Consider)

Sales Hacker

AI for sales enablement: include AI software in your tech stack that can answer reps questions and alert them to changes with push and pull messaging and 24/7 instant response. Content management software creates a library of videos, case studies, white papers, and competitor analysis that are easy to navigate and search.

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The Complete Guide to Quantum Leaping Personalization at Scale

Sales Hacker

AI and machine learning haven’t officially passed the Turing Test (even though I want to believe I have when it comes to email). I was recently speaking with a CEO who posited, “We are applying AI and ML to the wrong problem! AI can help scale this, but we need to be careful not to rely too heavily on it. Building the System.

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