Point Nine Land

DECEMBER 12, 2018

The main reason is that your customer acquisition costs are highly front-loaded. While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years.

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

ProfitWell

MARCH 3, 2020

Patrick has written some great content around freemium strategies and how freemium is an acquisition strategy. Slack, for instance, grew their sales headcount by 66% year over year, compared to 31% for other functions. We know and love Chargify as the subscription billing platform built directly for B2B SaaS companies.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

Intercom, Inc.

APRIL 4, 2019

So how did they go from product-market fit to actually scaling a sales org around a repeatable sales process? To find out, we sat down with Jeanne de Witte , Head of North America Revenue & Growth at Stripe. billion in revenue) so it’s safe to say Jeanne and her team have helped do exactly that.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

Intercom, Inc.

AUGUST 29, 2019

Stripe’s Head of North America Revenue & Growth, Jeanne DeWitt, on driving growth through customer expansion. Our Head of Sales Ops, Jeff Serlin, and our Director of Demand Generation, Brian Kotlyar, on how sales and marketing should work together to build a single revenue plan. Jeanne DeWitt talks driving expansion revenue.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. While these revenues are pay-per-use, rent payments are both large and regular.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Sales Hacker

JULY 16, 2020

But look closer and you’ll see Giphy is yet another beneficiary of the Era of the Ecosystem — this paradigm in SaaS where the ability to integrate your technology into other products is just as important as your product itself. See more fun Slack integrations here.). Those that manage partnerships are in a good position.”.

Scale 95

Scale Payments SaaS Payments Payment Solutions 95

ChurnZero

MARCH 22, 2019

Did you know: For every 1% increase in revenue retention, a SaaS company’s valuation increases by 12% after five years? So, LTV (lifetime value) and CAC (customer acquisition cost) increase quite a bit, your profit margin increases, and you can then reinvest all those dollars back into sales and other growth initiatives that are compounding.

Retention 61

Retention Payment Methods SaaS Payments Outsourced Development 61

SaaStr

JUNE 16, 2020

So I think that is somewhat of a good news in this in that SaaS businesses are sticky. And so while the churn I don’t want to minimize it, stable base of revenue should be able to maintain that through the year. How do we make them feel part of the team and integrate them? What’s the impact of that to your business?

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

Sales Enablement, SaaS and Growth

JULY 24, 2018

It’s a simple calculation to help you quickly and easily understand the health of a SaaS business. The rule states that a businesses annual revenue growth rate, plus its profit should equal 40%. These metrics immediately give insight into the health and likely success of a SaaS business. Retention trumps acquisition.

SaaS Payments 131

SaaS Payments Sales Hiring Payment Services Business 131