OpenView Labs

MARCH 10, 2019

But how do organizations make customer success work at scale? Over this time, our headcount has grown by over 10x, and our revenue has grown by over 60x. Over this time, our headcount has grown by over 10x, and our revenue has grown by over 60x. The challenge was retention. Focusing on retention kills two birds with one stone.

Scale 69

Scale Customer Success Scaling Sales Hiring 69

Sales Hacker

JANUARY 29, 2018

Traditional Sales Organizations – Growth of headcount in sales was structured around revenue per individual contributor (IC). What complicates this model is the high-velocity it operates on; many clients commit within 90 days or faster. Scaling Your Revenue Growth. Scaling of the revenue now occurs by scaling the PODs.

Sales Recruiting 75

Sales Recruiting Scale Sales Hiring Sales 75

SaaStr

MARCH 15, 2024

Customer acquisition. One thing about moving away from paid acquisition to higher quality revenue is it requires a re-emphasis and reinvestment into free. His focus is not on operational efficiency but on operational proficiency. That’s the opportunity here. It’s a pain. His advice?

AI Search 231

AI Search SaaS Advertising Sales Hiring 231