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$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

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5 Interesting Learnings from Weave at $130,000,000 in ARR

SaaStr

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. Weave has a base to build on, and has done a good job steadily increasing NRR, up from 97% in 2019. #2. 907 employees at IPO, so about $150,000 revenue per employee. So why the terrible revenue multiple?

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Everything we’ve learned about scaling sales

Intercom, Inc.

Stripe’s Head of North America Revenue & Growth, Jeanne DeWitt, on driving growth through customer expansion. Our Head of Sales Ops, Jeff Serlin, and our Director of Demand Generation, Brian Kotlyar, on how sales and marketing should work together to build a single revenue plan. Jeanne DeWitt talks driving expansion revenue.

Scale 172
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There’s more than one path to $100 million

The Angel VC

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. If you’re setting yourself up for hypergrowth, the margin for error is very thin.

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There’s more than one path to $100 million

Point Nine Land

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. If you’re setting yourself up for hypergrowth, the margin for error is very thin.

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The Playbook to Building a Customer Reference Program with Talkdesk SVP of Client Services Gillian Heltai (Video + Transcript)

SaaStr

.” Maybe they send out a message on Slack, maybe they send you a text message and they say, “Hey, do we have anyone who in Talkdesk could probably be say like of a certain size, with certain number of integrations, maybe in this regional vicinity or in this country?” What am I going to get?

Scale 171
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Understanding the Real Impact of Improving Customer Retention

ChurnZero

Did you know: For every 1% increase in revenue retention, a SaaS company’s valuation increases by 12% after five years? It’s especially great if you get payment up front and then know that customer is profitable from that point on. . So, it all depends on your business and how you decide to structure your team. Too many even.