Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. If you kind of that question, thinking about the stakeholders and the decisions and companies of using SaaS products, there’s kind of three types. Five percent is okay.

SaaS Payments 244

SaaS Payments Metrics Payment Methods Scale 244

Chart Mogul

SEPTEMBER 15, 2023

5 Reasons I Hate the Rule of 40 by Mikael Johnsson, SaaS Nordic While not necessarily completely useless, I would strongly argue that R40 is a metric applicable to the world of PE and public markets investing and is not a good metric for assessing the quality of venture-stage companies. These are not laws. How Much Should You Pay Yourself?

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Hitenism

DECEMBER 26, 2016

Brian Balfour , You’re Too Focused on Product/Market Fit. In a crowded market, you don’t win with marketing, you win with brand. In 2017, companies will find success by getting back to basics and focusing on the “service” part of Software as a Service. “What animals are you hunting?”

Scale 152

Scale SaaS Marketplace as a Service SMB 152

OPEXEngine

MARCH 9, 2021

When Jay joined Zenefits in 2017, he did his research, reset operations, and put in place the organizational building blocks that enable scalable, sustainable growth. Instead of taking a reckless approach, it’s critical to make sure you have some key building blocks in place before going to market. Company Culture.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

SaaStr

JULY 11, 2019

Let me just share with you some lessons that I learned along the way and hopefully if you’re thinking about products you’re bringing to market and how the consumer might change as those products hit market, hopefully you can take some of these lessons learned as well and apply them to whatever you’re building.

Scale 121

Scale Marketplace as a Service Sales Recruiting Scaling 121

Sales Hacker

FEBRUARY 19, 2019

She started as employee number eight, and has been at Mongo for almost 9 years, helping through an IPO in 2017. Her background in marketing and sales brings a fresh perspective to how tech companies are building a relationships with their customers. Chris Orlob – Senior Director, Product Marketing at Gong.io.

VP of Engineering 11

VP of Engineering Sales Hiring Sales Underperforming Technical Team 11