SaaStr

APRIL 30, 2022

Average Revenue per Customer. Customer Lifetime Value (LTV). Customer Acquisition Cost (CAC). & So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. And this is also a personal perspective. MRR, obviously.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Chart Mogul

FEBRUARY 5, 2018

In 2016, Apple rolled out expanded support for the subscription model in iOS apps — suggesting that subscriptions were the future for publishers on the App Store. Firstly, here are the subscription features Apple currently supports on the App Store: Auto-renewable subscriptions (user automatically remains subscribed until cancellation).

Payment Methods 60

Payment Methods Payment Solutions Payment Features Subscription 60

Chart Mogul

MARCH 6, 2018

Increased product personalization — This can lead to a stickier product with more invested, engaged users. Undoubtedly, Spotify’s array of personalized playlists (especially Discover Weekly) keep people subscribed. How much money do I make from my customers? year-over-year in Q4 2017). Customer Lifetime Value (LTV).

Metrics 75

Metrics Payments EKS (Elastic Kubernetes Service) SaaS Payments 75

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. The first method is error-prone to say the least, and the second is just too time-consuming (and still error-prone). Even the 1.0

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

Outseta

JANUARY 10, 2020

Forte fees are payment processing expenses that have grown significantly over 2018 as we’ve processed more subscription payments. 2017 2018 2019 Total. While it’s premature for us to calculate a meaningful customer lifetime value, we think this cost per account sign-up bodes really well for the future.

SaaS Payments 55

SaaS Payments Scale Payment Methods Payment Solutions 55

User Pilot

JULY 23, 2020

Retention is the principal factor behind Customer Lifetime Value (CLV). According to Mixpanel research from 2017, the cross-sectoral average rate was 20%. Although you shouldn’t do this at the expense of making sure customers see value, you can help lock them in by delighting them with the experience of working with you.

Retention 95

Retention SaaS Payments Strategy Payment Solutions 95

Incredo

NOVEMBER 1, 2019

The self-service sales model is thus all about low-priced products accompanied by a fully automated customer journey. Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. Focus: Product and Customer Journey.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157