SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

Software Review 187

Software Review Scale Technical Review SaaS 187

ChurnZero

FEBRUARY 1, 2019

Leading a team of innovators and experts in their Customer Success, Professional Services, and Support organization, Amanda’s goal is to ensure that every customer optimizes the business impact of Lucidworks search and analytics deployments. “My Under her direction, marketplace utilization grew 39% in one year.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2012, he underwent a shift in his professional path and studied Technology Entrepreneurship at Stanford. Talk: SaaS.City Bootcamp: Sales Leadership. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

JANUARY 28, 2020

And at some point between year 2012 and 20 of the bull run, there may not be as good as it is today. Our monthly self-service churn went from like 3% to like 9%, right? We’re seeing that the marketplace is becoming like more and more noisy, right? This is the best of times in SaaS, right? Any thoughts? We were wrong.

Sales Hiring 209

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 209

SaaStr

NOVEMBER 21, 2020

Eight years ago, we founded the company, September 2012. So we had a deep experience in the e-commerce space and it just, in 2012, it felt right. In 2012, Wall Street didn’t really know how to value SaaS companies. And there’s a lot of benefit to running a software as a service, in general. Rob Gonzalez: Yeah.

SaaS Payments 274

SaaS Payments Scale Payment Services Payment Solutions 274

SaaStr

JULY 11, 2019

We’re back in 2012. ” This was back in, yeah, it was probably about 2012. It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. It was actually late 2012, early 2013 where we looked at the growth. The marketplace was doing well.

Scale 119

Scale Marketplace as a Service Sales Recruiting Scaling 119

Intercom, Inc.

JULY 21, 2022

Liam Geraghty: From the very start, Intercom’s mission has always been to make internet business personal, so it’s not surprising that we’ve been podcasting for a long time; since 2012, in fact. A transactional marketplace like Uber, where riders can actually use it every day for commuting, is very nice.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215