Intercom, Inc.

DECEMBER 31, 2019

Apple survived the death of Steve Jobs in October 2011 under the thoughtful stewardship of Tim Cook, and continued to essentially be the iPhone company, while branching into wearables and services. Facebook was peerless, however, in being able to harness and monetize all that attention, even if that success brought uncomfortable scrutiny.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SaaStr

MAY 26, 2019

SurveyMonkey is one of the Old School SaaS companies that has followed an interesting path. days, for years it was run by a tiny team and dominated the self-service side of surveys. It stayed small until 2009 when the founders were bought out by a private equity firm. 78% Annual payments, 22% Self-Service payments.

Scale 230

Scale SaaS Payments Payments Payment Services 230

Frontegg

MAY 27, 2021

Embrace self-service: Your development teams are embracing the self-service philosophy – your teams can focus on product adoption and self-service enablement. Also, no PLG strategy can work with traditional SaaS indicators. This metric is a strong future revenue indicator. Best For: Product Adoption.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

SaaStock

MARCH 1, 2019

As we first looked at bringing our leading SaaS conference to Asia and considered what help we could offer, we thought about localization and know-how about legal and cultural differences as some of the critical success factors. SaaS Investments: Goodera, and others. SaaS Investments: Ezetap, and others. Founded: 2001.

SaaS Payments 190

SaaS Payments Venture Capital Telecommunications Payment Services 190

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. There’s a lot of services. This episode is sponsored by Linode.

Payment Solutions 149

Payment Solutions Pricing Payments Payment Services 149

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. I learned a million lessons about SaaS, about start-ups, and about life along the way.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

AUGUST 6, 2019

We have a lot of SaaS companies, by the way, from Denmark if you haven’t noticed. It is if you took LinkedIn, combined it with the app platform from Salesforce, and looked at the domain, which is supply chains. Just like Salesforce, we have a platform. Third parties are developing apps for our platform.

Payment Solutions 151

Payment Solutions Payments Outsourcing Services SaaS Payments 151

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Technology Enables Strategy; Doesn’t Define It. Sales Process Engagement.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Baremetrics

AUGUST 20, 2019

The Wikipedia contributors define product innovation as “the creation and subsequent introduction of a good or service that is either new, or an improved version of previous goods or services.”. Note: These are written with SaaS and software products in mind, although many of the principles apply to other types of products as well.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

Chargify

APRIL 23, 2019

It came up because people regularly refer to Chargify as a startup, but our company has been around since 2009. There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. The four major SaaS life cycle stages we’ll cover: Pre-startup. Are we still a startup? Pre-Startup.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

ChurnZero

JUNE 19, 2020

It is no secret that customer churn hits recurring revenue businesses hard, but what’s its real impact on their long-term health and valuation? To answer that and more, we invited SaaS Capital’s Managing Director, Rob Belcher, and Software Equity Group’s Managing Director, Allen Cinzori, to join us for a webinar. Q&A Recap.

SaaS Payments 72

SaaS Payments Retention Metrics Payment Solutions 72

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. So I think that is somewhat of a good news in this in that SaaS businesses are sticky.

Sales Hiring 164

Sales Hiring Scale SaaS Payments Payment Services 164

How To Buy Saas

SEPTEMBER 7, 2020

This guide is going to help you find the best CRM solution as we take you through all different types of CRM and how to integrate them into your business. CRM software is designed to help companies keep track of their relationships, manage sales and marketing processes, and deliver more efficient service. Enterprise CRM.

Payment Solutions 52

Payment Solutions Software Review Payment Methods Software 52

OPEXEngine

JULY 28, 2020

It often seems as if traditional strategy development processes have no place in the fast-moving, always changing technology industries. It’s not really surprising that so many tech company executives punt on the traditional corporate strategy process. What they don’t do is get bogged down in process or complexity. At a Glance.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Chargify

MAY 8, 2019

Back in 2009, MailChimp introduced their Free Forever plan that allowed people to use MailChimp for free until their email list reached 100 subscribers. The main advantage of this model is that the revenue is very predictable. You might miss out on potential revenue by not offering pricing tiers, though. image source).

Subscription 69

Subscription Payment Features SaaS Payments Payment Solutions 69

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

SaaStr

JULY 26, 2019

To date, Eric has raised over $12m for Zylo from some of the best in the business, including Byron @ Bessemer, Salesforce, GGV, Semil @ Haystack, and the team at High Alpha. Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. What was the founding moment with Zylo?

Sales Hiring 146

Sales Hiring Scale SaaS Payments Payment Services 146

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a service) has become a buzzword in recent years. A SaaS company is a service provider that hosts applications and makes them available to customers over the internet. India has seen exponential growth in SaaS investments in the last decade. This article will help you –.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11