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Customer retention is the new conversion

Intercom, Inc.

I’ve been working with my co-founders since 2007-2008. We developed all these tips and tricks that would help us optimize what happens when they land. It is effectively the app store for the web, but it’s weirdly even more addictive. Signing up for your app is the only thing that everyone does.

Retention 223
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Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

The New Solution Selling. Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Here they are… The 97 Best Sales Books in 2020. The Challenger Sale.

Scale 141
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How to Build a $18B+ Success Story Far Away from Silicon Valley with Adyen (Video + Transcript)

SaaStr

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. I mean payment cultures, payment habits are, yeah, different in every country all over the world.

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SaaStr Podcasts for the Week with Byron Deeter, Elliott Robinson, Henry Schuck, and Jason Lemkin

SaaStr

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. What this number means is across all industries, 94% of businesses today use at least one cloud solution.

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Memories of the bad old days

The SaaS Garage

And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept. A very similar situation in 2007/8 with the proliferation of the financial crisis. . 11 and Neuer Markt aera. Dos and pot. Don’ts.

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Memories of the bad old days

The SaaS Garage

And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept. A very similar situation in 2007/8 with the proliferation of the financial crisis. . 11 and Neuer Markt aera. Dos and pot. Don’ts.

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Taking a $4B Company from Consumer to B2B with Pluralsight (Video + Transcript)

SaaStr

So my father sat down with me in our basement, and I remember working in this makeshift workstation that we built together and we learned how to code, because back then there weren’t a lot of applications, there weren’t a lot of games, a lot of software to be used, so we actually had to create it ourselves.

B2B 135