Valuize Consulting
JUNE 10, 2020
These customer success processes are often inefficient, haven’t been scaled to engage the full customer base and are hard to measure. Lean customer success is a continuous improvement methodology focused on engineering customer success processes to maximize their impact, efficiency and scale.
Outseta
AUGUST 23, 2017
The tech companies that I cited in my examples above all practiced agile software development, for example. The basic premise of agile software development is that fast iterations rather than a few larger leaps will help products progress faster. We do budgets on a small scale at Semco.
SaaStr
APRIL 16, 2023
It’s about scale and revenue. At a high level, why are things scaling faster than ever from your perspective? Things are scaling faster. Yammer certainly scaled faster than I scaled back in the day with EchoSign or Aaron when he was here, but the pace of Slack. We started development in early 2004.
Expert insights. Personalized for you.
40 
Let's personalize your content