Remove 2003 Remove Scale Remove Scaling Remove Software Development
article thumbnail

Engineering Customer Success Processes for Maximum Impact

Valuize Consulting

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. This leads us to the reality of customer success processes in many companies today. Or perhaps not.

article thumbnail

A Look Back: Slack at $30,000,000 in ARR

SaaStr

And we ended the day with an incredible combo of the hottest app at that time (and one of the hottest ever), Slack, who likely was around $30m ARR or so … and hadn’t yet added a sales team! It’s about scale and revenue. At a high level, why are things scaling faster than ever from your perspective?

Scale 336
article thumbnail

The Case Against Budgets, Forecasts, and Performance Targets

Outseta

We don’t have any agreed upon budgets, or any sales reps with quotas. Sales quotas and forecasts can hurt your business… and we’ve all seen it Let me start by saying that I live in the same world that you do, one where it’s nearly impossible to avoid being beaten over the head with messaging citing the importance of goal setting.