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The 18 Awesome Women of SaaS in Asia

SaaStock

Before getting into the investment world, she started and sold two successful companies in edutainment, and made a prominent name in the tech field around the world. At the beginning of 2019, she became an ambassador of Moxie Future, an initiative for women investors that facilitates investment in a responsible and sustainable future.

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Engineering Customer Success Processes for Maximum Impact

Valuize Consulting

Today, many businesses are investing in customer success technology in the hope that ‘plugging it in’ will solve the challenges that come with their current reality. Lean has been used in Customer Service for almost two decades, as observed in 2003’s Harvard Business Review article “ The Lean Service Machine ” by Cynthia Karen Swank.

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A Look Back: Slack at $30,000,000 in ARR

SaaStr

In a kind of analogous way, everyone uses the Internet now, which wasn’t true certainly, when we started Flickr, in late 2003. We started development in early 2004. I don’t think that Yammer had that same software developer core that could get accelerated. We invested a lot in that. What are the goals?

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