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What’s New at Automattic and WordPress with Co-founder and CEO Matt Mullenweg

SaaStr

SaaStr was created in 2012 to democratize learning and how to build B2B companies, and WordPress was started in 2003 to democratize publishing. What’s the Business Model Behind Automattic and WordPress? A year later, they created Automattic as a commercial services business around WordPress.

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Book Review of Good Strategy, Bad Strategy by Richard Rumelt

Kellblog

Good Strategy, Bad Strategy by UCLA Anderson professor Richard Rumelt is by far my favorite book on strategy. ” Failure to face the challenge. “Bad strategy fails to recognize of define the challenge. ” His dismemberment of bad strategy is so surgical and so deft that it alone is worth the price of the book.

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Breaking Down the Ultimate Question – NPS

ChurnZero

Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. Since then it has been used heavily by companies, both large and small, to assess customer satisfaction and has become an important metric for growth-driven technology businesses. Unfortunately the news gets worse.

Scale 95
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PODCAST 90: Key Mistakes Companies Make while Building their Skills or Revenues w/ Justin Welsh

Sales Hacker

Justin helped build the sales team in ZocDoc. He then went on to help build PatientPop to over 60 million in recurring revenue and now he’s consulting to SMB businesses. I came out of school in 2003 and really for the first six years of my career, I was pretty much what you would label a complete failure.

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Paid Search Management For SaaS Start-ups - An Interview With Soren Ryherd, CEO, Working Planet

Outseta

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. In 2003 we realized that CMOs were really struggling with the auction-based nature of media buying in Search and we knew that was a math problem we could solve in a way that would tie directly to their business success.