Kellblog

JULY 11, 2020

For example, say it’s 2003 and you’re at CRM leader Siebel Systems. Your biggest strategic challenge is your indirect competitor Salesforce.com, who is disrupting the business model with software as a service.

Underperforming Technical Team 109

Underperforming Technical Team Systems Review Strategy Software Review 109

Intercom, Inc.

JANUARY 24, 2019

Mike has been in and around startups for the better part of three decades: as a consultant, as a co-founder and now as the Managing Director of Salesforce Incubator, which propels new startups into the marketplace. He joined me for a chat that ranged from the role of AI to how they choose startups to incubate. Short on time?

Scale 151

Scale Machine Learning Artificial Intelligence AI 151

ChurnZero

NOVEMBER 2, 2018

Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. Since then it has been used heavily by companies, both large and small, to assess customer satisfaction and has become an important metric for growth-driven technology businesses. Upcoming Webinar.

Scale 95

Scale VP of Engineering Underperforming Technical Team Churn 95

SaaStr

APRIL 16, 2023

In a kind of analogous way, everyone uses the Internet now, which wasn’t true certainly, when we started Flickr, in late 2003. Jason : A lot of things I want to chat about with limited time, but I want to talk about business models, because we’re here about scaling revenue. Slack for Business?

Scale 345

Scale Sales Hiring PayPal Development Team Review 345

Sales Hacker

DECEMBER 30, 2019

Lessons Justin learned from a career in startups. Lessons Learned from Startups [9:45]. I came out of school in 2003 and really for the first six years of my career, I was pretty much what you would label a complete failure. Lessons Learned from Startups [9:45]. Stuff in really high growth startups are breaking.

Sales Hiring 52

Sales Hiring Revenue Scale Underperforming Technical Team 52

Outseta

SEPTEMBER 11, 2017

In 2003 we realized that CMOs were really struggling with the auction-based nature of media buying in Search and we knew that was a math problem we could solve in a way that would tie directly to their business success. Soren: This was 2003, and I was working as Head of Business Development for a web engineering company in Boston.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

Outseta

OCTOBER 16, 2017

By Geoff Roberts 20 min read As the SaaS business model has matured over the course of the past decade, it's fair to say that awareness of the importance of the customer success function has escalated dramatically. So it was clear we didn't have that business model. So I went around to the different product teams.

Interviewing 40

Interviewing Customer Success SaaS Software Review 40