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SaaStr Podcasts for the Week with Matt Garratt, Trisha Price, David Schmaier, Rob Bernshteyn, and Jason Lemkin

SaaStr

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. Yeah, I’m a product person by training and so we had had a lot of experience building SaaS and vertical products. David Schmaier: Sure.

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Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. You will learn why traditional sales methods which were developed for small consumer sales, just won’t work for large sales and why conventional selling methods are doomed to fail in major sales.

Scale 141
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5 Key Steps to Evolving Your Offering Into a Platform with Eventbrite and Stripe (Video + Transcript)

SaaStr

The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services. It was a distribution API in a very rudimentary form, and it allowed us to be present in other properties than our website.

Payments 118
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WalkMe Product Tours: An In-Depth Review + A Better Alternative

User Pilot

Starts at $249/month and supports up to 2000 MAU, 10 user segments, 10 feature tags, a built-in NPS dashboard , and access to third-party integrations (except HubSpot/Salesforce). Step 3: Create a personalized guidance with segmentation You can use our segmentation functionalities to control which customers are shown each product tour.

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Customer Retention Software Guide: 3 Best Tools Compared

ProfitWell

Personalizing your onboarding and creating quick, easy wins for your customer will drive higher adoption and retention, and will also fortify the usefulness of your product. Proactive and personal outreach, great recommendations, and unwavering empathy are all integral to providing great and attentive customer service.