SaaStr

FEBRUARY 18, 2021

Let’s do the math: Assume you can get $10/mo per paid user (a good basic price for Freemium for SMBs). In VSB or SMB business apps, you can get to one million paying customers — but you really, really need something broad-based to get there. Intuit, Microsoft, Adobe, PayPal. To build a $100m business (i.e.,

Business Model 278

Business Model Scale Business PayPal 278

SaaStr

JANUARY 7, 2021

SaaStr 328: SaaStr CEO Jason Lemkin and Gorgias CEO Romain Lapeyre on What They’re Seeing with SMB E-commerce Customers. Gorgias is the leading help center on the Shopify platform, and that gives them a pulse into a large segment of SMBs in particular. Romain Lapeyre is CEO of Gorgias.

Scale 244

Scale Sales Hiring Scaling B2B 244

FastSpring

JANUARY 27, 2022

How SoStocked increases retention through grandfathering existing customers into lower prices. When you raise your prices, don’t raise them on your existing customers,” co-founder Chelsea Cohen explains. Chelsea also encourages SaaS companies to experiment with pricing to increase customer demand. Learn more here.

Merchant Services 135

Merchant Services Payment Services SaaS Payments Payment Solutions 135

Neil Patel

DECEMBER 8, 2020

Clockify – Best Reporting Features Time Doctor – Best for Employee Monitoring Toggl Track – Best for Holding Everyone Accountable TSheets – Best for GPS Monitoring Tick – Best for SMB Time Management. By integrating with services like Quickbooks and PayPal, these tools can handle the job in a few clicks.

Payment Solutions 140

Payment Solutions Software Payment Methods Payments 140

Baremetrics

NOVEMBER 9, 2021

The ideal buyer for lower-priced businesses might be a solopreneur looking for a hands-off stream of income. SMB SaaS companies tend to have higher churn rates due to their lower demand and less sophisticated needs. These types of customers are also usually price-inelastic and need tools within a specific budget.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Kellblog

FEBRUARY 2, 2023

While staggered boards and poison pills can stave off hostile takeovers, the best protection against an undesired acquisition is a high stock price. Consumption pricing. Companies who sell to SMB may see increased amounts of uncontrollable churn as customers cease operations. The bloom comes off the consumption pricing rose.

Software Review 119

Software Review Development Team Review Underperforming Technical Team Scale 119

SaaStr

MARCH 31, 2022

So I think just opening your aperture when you’re thinking about marketplace, not assuming it’s just a small commercial SMB market sales. Rico Mallozzi: Yeah, I think oftentimes people look at marketplaces as like a storefront, like an eBay, but it’s much more like a PayPal.

Scale 200

Scale Marketplace as a Service Cloud SaaS Payments 200