Sales Hacker

JANUARY 29, 2018

CASE IN POINT: Over the past decades, B2B sales people were referred to as individual contributors. In the example below, you will notice how at first our teams operate unstructured. To grow, the company needs to structure its resources into two initiatives; SMB and MidMarket, each requiring a different approach.

Sales Recruiting 75

Sales Recruiting Scale Sales Hiring Sales 75

SmartKarrot

NOVEMBER 3, 2020

Drive a high performing CS team strategy with a highly consultative, analytic, and customer-centric mentality to cater to both SMB and enterprise-level accounts. Design and launch eLearning and other critical programs to improve customer experience and operational efficiency. Maintain detailed records of assigned customers.

Customer Success 10

Customer Success Scale SMB Consulting 10

SmartKarrot

DECEMBER 21, 2020

Apply here: [link] Role: Customer Success Manager – Intacct Location: Reading, England, United Kingdom Organization: Sage As a Customer Success Manager, you will contribute to internal projects and large change initiatives to improve operational efficiency, quality and consistency. Communicate product roadmap to customers.

Customer Success 10

Customer Success Scale Leadership SMB 10

SmartKarrot

OCTOBER 27, 2020

Operational efficiency. When these customers refer your product to their friends and acquaintances, it helps in more customer acquisition. A CSM through roadmap helps deal with their queries and apprehensions towards their goals. Customer acquisition.

Customer Success 10

Customer Success Scale Traceability Sales Hiring 10

SaaStr

AUGUST 15, 2020

So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those. We are still heavily oriented to SMB and to entrepreneurs. You say that Shopify is an SMB customer when I see 29%. Did you take the steps to do the SOC 2 that you reference to?

Payment Methods 196

Payment Methods Merchant Services Scale Payments 196

Point Nine Land

APRIL 21, 2021

This refers to the improvement of your main output metrics. Not everything is going to work for everyone. We learned most of the things the hard way and we are actually still iterating and learning about many of those aspects. The article is using the word “growth” a lot.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52