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When should you hire a CFO?

SaaSHolic

It just so happens that these CEOs typically prioritize pressing operational needs (a sales rep, a developer, etc.), instead of hiring someone to take care of the company’s finances. I’ll call this person the Finance Leader. O post When should you hire a CFO? It is a lose-lose scenario.

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SaaStr Podcasts for the Week with Matt Garratt, Trisha Price, David Schmaier, Rob Bernshteyn, and Jason Lemkin

SaaStr

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. These companies can scale really efficiently. This episode is sponsored by Linode.

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Achieving Customer Success Maturity: Focus Areas, Pitfalls, and Warning Signs

ChurnZero

Activities: Customer segmentation, defined CSM engagement models, defined customer journey maps, alignment between Sales and Customer Success. But the best Sales and Marketing teams (which also have a relationship component) use well-defined processes and data integrations to drive their operations.

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April 28 – Customer Success Jobs

SmartKarrot

Troubleshoot issues (may be related to payments, relationship, field operations). Partner with Marketing, Customer Care, Sales, and Product Management to create a great customer experience in all stages of the lifecycle and drive positive NPS, retention, and account growth. Apply here: [link].

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The top SaaS companies ruling the East Coast

SaaStock

Thanks to them, merchants can make more successful sales and win happy customers. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Leading commerce platform Shopify helps merchants set up and manage their business and stores across various sales channels.

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The SaaS superstars of the East Coast

SaaStock

Thanks to them, merchants can make more successful sales and win happy customers. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Leading commerce platform Shopify helps merchants set up and manage their business and stores across various sales channels.