User Pilot

SEPTEMBER 11, 2023

Improved customer retention strategies to identify and eliminate friction points. Ideas from feature request surveys for developing product roadmap. Userpilot is one of the best tools for customer analysis with advanced product analytics using segmentation, funnels, paths, trends, etc. Trend analysis in Userpilot.

Underperforming Technical Team 86

Underperforming Technical Team Customer Lifetime Value Retention Engagement 86

User Pilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. Its aim is to help teams understand user behavior and offer actionable insights on how to improve the user experience. Armed with such insights , teams can better prioritize product initiatives to deliver more customer value faster.

Underperforming Technical Team 52

Underperforming Technical Team Data Analysis AI User Experience 52

User Pilot

MAY 26, 2024

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. Whatfix lets you run NPS surveys, survey mobile users, and gather feedback from the self-help widgets.

Software Review 52

Software Review Underperforming Technical Team Technical Review Mobile 52

User Pilot

MAY 12, 2024

TL;DR Mixpanel is a simple and powerful product analytics tool that allows product teams to track and analyze in-app product engagement. It allows your team to see every moment of the customer experience clearly, so you can make changes that work. Set up your metrics to measure growth and retention.

Software Review 52

Software Review SaaS Underperforming Technical Team Technical Review 52

User Pilot

MAY 20, 2024

The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. You want Unlimited Mobile Compatibility : Kompassify’s exclusive focus on web functionality neglects the growing importance of mobile platforms like iOS and Android.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

MAY 12, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review SaaS Underperforming Technical Team 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

JUNE 8, 2023

How can product and marketing teams leverage customer journey analytics to make data-driven decisions and build delightful customer experiences? In addition to increasing customer satisfaction and reducing customer churn , customer journey analytics helps teams boost customer lifetime value.

Underperforming Technical Team 73

Underperforming Technical Team Customer Lifetime Value SaaS Software Review 73

User Pilot

MARCH 14, 2024

The report allows teams to understand how users navigate their website or application, identify the top pages visited after the homepage, find out what causes friction in the user journey, identify top-performing pages and features, and analyze user paths leading to conversions. The path exploration report can reveal these trends.

Underperforming Technical Team 94

Underperforming Technical Team Metrics Mobile User Experience 94

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

MARCH 26, 2024

Pendo – the best digital analytics tool for mobile apps. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Retention tables. You can create retention tables to monitor retention rates among users over time.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Pendo – the best digital analytics tool for mobile apps. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Retention tables. You can create retention tables to monitor retention rates among users over time.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Pendo – the best digital analytics tool for mobile apps. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Retention tables. You can create retention tables to monitor retention rates among users over time.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Pendo – the best digital analytics tool for mobile apps. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Retention tables. You can create retention tables to monitor retention rates among users over time.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Pendo – the best digital analytics tool for mobile apps. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Retention tables. You can create retention tables to monitor retention rates among users over time.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

BrightBack

AUGUST 19, 2019

Here are three ways to grow your business utilizing customer retention. Organize your teams around the customer relationship. It's critical for companies to place just as much emphasis on retention as they do on acquisition. A subscription business model requires proving a consistent return on investment (ROI) to your customers.

Retention 55

Retention Underperforming Technical Team Strategy SaaS Payments 55

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Churn Systems Review Technical Review 52

User Pilot

MAY 12, 2024

TL;DR Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. What makes this platform even better is the fact that it offers no-code features that make it suitable for non-technical teams.

SaaS 52

SaaS Software Review Onboarding Technical Review 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Technical Review Pricing Underperforming Technical Team 52

User Pilot

DECEMBER 15, 2023

It helps SaaS companies understand how users interact, why they might leave, and ways to keep them engaged, ultimately leading to data-driven decisions and higher customer retention. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides.

SaaS 52

SaaS Technical Review Software Review Underperforming Technical Team 52

User Pilot

FEBRUARY 14, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

Software Review 52

Software Review SaaS Underperforming Technical Team Technical Review 52

User Pilot

MARCH 16, 2024

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

User Pilot

APRIL 14, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. These reports can show you data trends, help you conduct funnel analysis, highlight the paths your users take, and display retention data for different cohorts.

Software Review 52

Software Review Technical Review Mobile Underperforming Technical Team 52

User Pilot

DECEMBER 10, 2023

TL;DR Product analytics studies user interactions with a product or service, allowing product teams to monitor, evaluate, and assess data related to customer engagement and behavior. This information is used by teams to optimize their product or service to improve user experience.

Technical Review 52

Technical Review Software Review Underperforming Technical Team Mobile 52

User Pilot

DECEMBER 10, 2023

TL;DR Churn analytics entails determining how many customers a business loses over time to develop solutions to keep more people engaged and satisfied. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Let’s dive in!

Churn 52

Churn Software Review Underperforming Technical Team Technical Review 52

User Pilot

MARCH 16, 2024

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

User Pilot

DECEMBER 15, 2023

This includes promptly identifying and addressing issues, anticipating seasonal trends, and enhancing the customer experience through data-driven experimentation. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides.

SaaS 52

SaaS Software Review Technical Review Underperforming Technical Team 52

User Pilot

MAY 22, 2024

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences.

Software Review 52

Software Review Underperforming Technical Team Technical Review Mobile 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

User Pilot

DECEMBER 10, 2023

TL;DR Product analytics studies user interactions with a product or service, allowing product teams to monitor, evaluate, and assess data related to customer engagement and behavior. This information is used by teams to optimize their product or service to improve user experience.

Technical Review 52

Technical Review Software Review Underperforming Technical Team Mobile 52

User Pilot

JUNE 8, 2023

How can product and marketing teams leverage customer journey analytics to make data-driven decisions and build delightful customer experiences? In addition to increasing customer satisfaction and reducing customer churn , customer journey analytics helps teams boost customer lifetime value.

Underperforming Technical Team 52

Underperforming Technical Team Customer Lifetime Value SaaS Software Review 52

User Pilot

DECEMBER 10, 2023

TL;DR Churn analytics entails determining how many customers a business loses over time to develop solutions to keep more people engaged and satisfied. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Let’s dive in!

Churn 52

Churn Software Review Underperforming Technical Team Technical Review 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

FEBRUARY 14, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. These reports can show you data trends, help you conduct funnel analysis, highlight the paths your users take, and display retention data for different cohorts.

SaaS 52

SaaS Underperforming Technical Team Onboarding Mobile 52

User Pilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review Churn Systems Review 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Systems Review Technical Review Pricing 52