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10 Learnings on High-Velocity Sales to SMB with Gorgias CEO and VP of Sales

SaaStr

In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. SaaStr Workshop Wednesdays are LIVE every Wednesday. Firstly, payment should be easy for customers.

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Recur Boston 2019: It's a Wrap

ProfitWell

Recur 2019 is over, but the journey toward subscription truth is not. We gathered in Boston to discuss all things subscription—kicking off with our Pricing and Monetization Workshop. Our hallmark conference followed, featuring insights and inspiration from some of the brightest in the subscription space.

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Oct 18 – Customer Success Jobs

SmartKarrot

Ensure Implementation processes and frameworks are established and utilized by the team to ensure consistently high quality, efficient, and appropriate implementations are delivered meeting all key metrics. Occasionally provide client training and support of ON24’s proprietary webcasting platforms. set by your manager.

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Customer Acquisition Guide For SaaS: Definition, Metrics and Examples

User Pilot

The purpose of customer acquisition is to expand and make more revenue. The purpose of customer acquisition is to help companies expand and make more revenue. New customers bring in subscription fees, licensing charges, or usage-based payments, which are the lifeblood of SaaS businesses.

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Heap for Event Tracking: Features, Pricing, and Review

User Pilot

A product adoption platform like Userpilot can help you bypass the process of finding the right engagement tools. This is in addition to the monthly or annual subscription fee you’ll pay to use Heap. Integrations – to collect data across your tools and get more in-depth analytics. Try Userpilot!

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Customer Success: The Definitive Guide to Customer-centric Growth 2020

Sixteen Ventures

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Sales Process Engagement. Metering / Billing / Payment Process.

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How to Run a Comprehensive Heuristic Analysis on Your Site (+ Specific Questions You Can Ask!)

GetUplift

In this workshop, I walk you through everything you need to know about running a heuristic analysis. To make the most of this workshop, grab the template I use to bring my findings together: Grab your heuristic analysis template. Is there a clear path into checkout, the payment page, or contact page? Everything. . Visibility.