Remove Metrics Remove Onboarding Remove Operational efficiency. Remove Workshop
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Apr 19 – Customer Success Jobs

SmartKarrot

In order to reduce negative effects on customer happiness, operational efficiency, and scale, assist in identifying, prioritising, communicating, and driving resolution of essential issues and hazards. Supplying comments on the design of new system requirements, operational procedures, and financial investments.

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Feb 09 – Customer Success Jobs 

SmartKarrot

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Promote a culture and metrics centered on customer satisfaction and responsiveness.

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May 10 – Customer Success Jobs

SmartKarrot

Working on new customer onboardings to map their business needs and design bespoke centered solutions tailored to their use cases and business logic. Maintain clear and updated documentation on all information gathered to ensure the rest of the team is enabled to operate efficiently. to increase their utilization features.

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Fast to Set Up, Easy to Use: How BetterCloud Delivers Time to Value within Weeks

BetterCloud

Defining time to value and why it’s important in SaaS Let’s start off with making sure we have a common understanding on this key metric. Using a drag and drop approach, your team member uses simple IF/THEN logic to build the workflows that maximize operational efficiency, scale IT impact, and deliver a quick time to value.

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Paul Adams on avoiding over-corrections and finding balance when problem-solving

Intercom, Inc.

The great product companies I’ve observed certainly obsess over that process , and they obsess about being operationally efficient and excellent. Third swing: hiring vs. onboarding. We had this situation where new people were onboarding new people. We ran a workshop called “The Intercom Way.”