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Building Intercom from home: Software delivery in challenging times

Intercom, Inc.

Intercom’s entire software delivery system is built on the ability to move fast, react to change and rollback, or roll forward, rapidly in the case of something unexpected happening. The results showed that many senior engineers, engineering leadership and technical program managers felt that their productivity was negatively impacted.

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11 proven, DevOps best-practices for continuous improvement

Audacix

You'll need to ensure that your people understand that DevOps is a cultural revolution wherein the development and operations teams are brought together to build a powerful and agile software delivery system. This functionality set in software delivery tools is not a pipe-dream. It's available now.

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10 sureshot practices to supercharge your DevOps effectiveness

Audacix

Get our Ultimate Guide To Test Automation for a comparison of the most popular, modern software testing tools and test automation engines. Talk to the people at the coalface Senior leadership in large and small organisations often fails to comprehend the nature and scale of the challenges and frustrations faced by those at the coalface.

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Meet BetterCloud’s New VP of Site Reliability Engineering, Stephen Dick

BetterCloud

What got you interested in taking the executive leadership path? We’re a centralized team right now and we’ll be moving to distribute some team members into other engineering teams so they can impact software delivery earlier in the value stream, where it’s cheaper and easier to detect future challenges and prevent them.

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How SaaS Works: Introduction to the Big Picture

How SaaS Works

SaaS is an economic model for software delivery in which centrally hosted software is continuously delivered to an end-user to create a continuous value exchange. Just because someone is a world-class perpetual software license sales phenom does not mean they will thrive selling SaaS (in fact, they often do not).

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SaaStr Podcasts for the Week with Crossbeam and Podium – January 10, 2020

SaaStr

And what happened is in SaaS is that it flipped that model upside down and it actually gave the recurring revenue component to the software providers and delivery over the web eradicated a lot of what the services component of software delivery actually was because these on premise implementations and kind of the maintenance and management of all that, (..)

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This is why Accenture couldn't build a responsive ecommerce web app for Hertz

Audacix

So here's what prevented Accenture from delivering a functional ecommerce web app even after raking in $32 million from Hertz and these are also the two principles you need to apply to supercharge the performance of your software projects: A lack of empowerment It all starts with the right leadership.