Totango

JULY 15, 2022

Detecting and protecting at-risk customers is important even in the best of times, but it is especially critical during times of economic instability when your current customer base is your greatest (and perhaps only) source of dependable revenue growth. . Total revenue at risk. Percent of revenue at risk.

Payment Methods 86

Payment Methods Payment Services Payments Payment Solutions 86

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. So before we dive into the process itself, again, we chatted before and you said you were paranoid about staying up to date with your customer.

Scale 124

Scale SaaS Payments Sales Recruiting Payment Services 124

SaaStr

AUGUST 7, 2020

Retention is much better than most businesses and then the upsell opportunities are quite good, so it’s not surprising that while maybe not so popular a few years ago, you’ve seen quite a few successful exits in this space. Matt Garratt: If you just look at Vlocity and nCino, amazing businesses.

Payment Solutions 148

Payment Solutions Pricing Payments Payment Services 148

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 118

Payments Merchant Services Payment Solutions Payment Services 118

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. This is a mobile solution for SMB’s to send an invoice and get paid. Want to see more content like this? Hi, everybody.

Payments 101

Payments Pricing Compensation SaaS Payments 101

ProfitWell

AUGUST 26, 2019

Today's Top Subscription News. Stripe, the online payment processing software, was placed in eighth. Tech Tribune came to these results after researching revenue potential, leadership team, brand/product traction, and competitive landscape. Subscription is the future of retail. Top SanFran Startups.

Payment Methods 40

Payment Methods Sales Recruiting Payment Services Payment Solutions 40

SmartKarrot

MARCH 23, 2023

Demonstrating our SaaS platform online. Subscriptions from clients renewed. Adhere to and put into practise practises aimed to increase customer retention. Sell customers on the benefits of the Robin AI platform. Payment that is competitive. Answering client questions. Controlling extensive client accounts.

Customer Success 19

Customer Success Payments Underperforming Technical Team Payment Services 19

ProfitWell

MAY 8, 2020

How are churn and new revenue trending over time? Jay Nathan , B2B SaaS retention, expansion, and scaling expert, says: “We are all in sales.”. Get it right and your customer success strategy can decrease customer acquisition costs, increase lifetime value, and make a direct impact on your revenue potential. MRR LOSS +1.36%.

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

SmartKarrot

NOVEMBER 24, 2021

Subscription model, membership economy, consumption-based model. As per Deloitte , 8 out of 10 subscription companies are maintaining their customer base or growing their customer base in the pandemic. Today, businesses in the subscription economy have moved from selling one-off products to customers.

Subscription 10

Subscription Payment Features Payment Services SaaS Payments 10

SmartKarrot

APRIL 13, 2020

In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020. SaaS businesses are organizations that provide subscription-based software applications that are centrally hosted on their servers over the internet. See here how we architected a cutting edge Customer Success platform. Solarwinds.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

AUGUST 9, 2019

What ratio of revenue is healthy for professional services to account for? So when Oracle acquired Siebel, funnily enough, they had this hidden gem, which was Siebel on Demand, which was a SaaS CRM platform, competing with the likes of SalesForce.com, that Oracle had acquired. How does Vikas think about professional services?

SaaS Payments 128

SaaS Payments Cloud Technical Review Scale 128

SmartKarrot

NOVEMBER 24, 2022

Foster collaboration and trust both within and across teams, especially at your peer level and senior leadership. Ensure alignment between CS/BDE teams to support books of business and client partnership growth. Maintain strong customer retention rates and net promoter scores aligned with corporate goals. Apply here: [link].

Customer Success 19

Customer Success Payment Services Payment Solutions Software Review 19

Intercom, Inc.

MAY 16, 2019

It allows you to maximize a new feature’s value with minimal effort because the feature is part of this system or platform. It starts with so many businesses, which are subscription businesses. But then when we reviewed the proposal with leadership, we actually got pushback. Standing out in a crowded field.

Payment Solutions 106

Payment Solutions Underperforming Technical Team Onboarding Software Review 106

ProfitWell

OCTOBER 7, 2019

Today on Recur Now, the astronomical findings of Zuora’s Subscription Economy Index are released. We’re also talking subscription sports with a pricing expert, and highlighting a former Netflix culture-building badass. Your top subscription news. Subscription Cavaliers. Can you guess who? Zuora's SEI drop.

Subscription 49

Subscription Payment Features Payments Payment Services 49

User Pilot

MAY 8, 2024

Satisfying customer needs is essential for retention and loyalty. It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness.

SaaS Payments 95

SaaS Payments Payment Solutions Payment Services Payments 95

SaaStr

OCTOBER 24, 2019

Christian Lanng : So we started with something very, very narrow, which was invoicing. But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting. You pay a subscription. ” No.

Payments 103

Payments Payment Features SaaS Payments Underperforming Technical Team 103

BrightBack

AUGUST 19, 2019

Subscription businesses can't survive on acquisition alone. In today's world, there's more revenue to be earned after initial purchase, so companies must do everything they can to extend the lifetime value of the customers they fought so hard to acquire. Here are three ways to grow your business utilizing customer retention.

Retention 55

Retention Underperforming Technical Team Strategy SaaS Payments 55

Intercom, Inc.

AUGUST 29, 2019

Stripe’s Head of North America Revenue & Growth, Jeanne DeWitt, on driving growth through customer expansion. Our Head of Sales Ops, Jeff Serlin, and our Director of Demand Generation, Brian Kotlyar, on how sales and marketing should work together to build a single revenue plan. Jeanne DeWitt talks driving expansion revenue.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

Incredo

NOVEMBER 1, 2019

When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. It is a model that is designed to achieve significant revenue at a low average selling price (ASP) with the help of free trials and freemium offers. Self-Service. Enterprise. Transactional sales model.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Incredo

OCTOBER 31, 2019

Because you think he will benefit from plan B even more and make a larger payment. Here are the reasons! What makes any SaaS business stand on its own two feet? Yeah, revenue. Recurring revenue. 3 If you are able to increase your retention rate by 5%, you can increase your profits by almost 25-95% ( source ).

SaaS Payments 159

SaaS Payments Payments SaaS Payment Methods 159