SaaStr

JULY 22, 2019

Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. And I wanted to share a little bit of my experience and the company’s experiences of building the company to a scale that we are today. Good afternoon.

Scale 174

Scale Scaling Sales Hiring Underperforming Technical Team 174

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. It just made it a lot easier for us to scale up Salsify as we found success.

SaaS Payments 263

SaaS Payments Scale Payment Services Payment Solutions 263

User Pilot

OCTOBER 26, 2023

Growth initiatives are strategies and projects intended to increase a company’s customer base, market share, revenue, or profitability. Market development Market development, also known as market expansion, involves selling existing products or services to new markets. It gets even better.

Acquisition 91

Acquisition Scale Marketplace as a Service Onboarding 91

FastSpring

APRIL 13, 2023

Dopple has been careful which customers they invest in, making sure that their product roadmap aligns with where they continue to see the “hockey puck” moving. And so I did early stints at Zillow, Tumblr and a company called Fiscal Note, all in different markets, doing different things in different market segments.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

SaaSOptics

MAY 19, 2022

Keeping your customer acquisition costs low ensures that you’ll have greater profit margins, which can then be re-invested into your business and employees. To find qualified prospects, you’ll need a thorough understanding of your target market. The answer lies in your product or service’s value proposition.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Backlinkfy

JULY 30, 2019

Amazon: In the retail context, Amazon is a multinational online retailer with a market capitalization in excess of $195 billion U.S. Amazon also hosts a marketplace wherein other Internet purveyors may display and sell products, and offers several software-as-a-service and infrastructure-as-a-service solutions for business.

Payment Methods 40

Payment Methods Merchant Services Payment Services Payment Solutions 40

SaaStr

JUNE 16, 2020

Matt Garratt: So for those that aren’t familiar with Salesforce Ventures, we are the strategic investment arm for Salesforce. I was an account executive covering financial services vertical and covering in New York. And so, I remember being in New York and the whole market was melting down. We learned from that early on.

Sales Hiring 160

Sales Hiring Scale SaaS Payments Payment Services 160