CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Best practices: Consumption vs subscription. Slack has attractive enterprises onboarded as well! Know more about NRR: What is net dollar retention?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Upscope

JANUARY 23, 2021

You can go slightly crazy figuring out how to onboard and train employees and customers on software because it requires swimming through lots of abbreviations like DAP, LMS, Internal KB, as well as help centre, customer knowledge base, and corporate Wiki. What training and onboarding problems does software create? What do they do? "The

Software Review 52

Software Review Onboarding Software Systems Review 52

User Pilot

MARCH 12, 2024

TL;DR SaaS user management is creating and managing how employees access SaaS applications in an organization. Managing user accounts and access improves employee productivity, boosts security, and fosters collaboration. It also enables companies to track and manage SaaS subscriptions.

Management 105

Management Azure SaaS Systems Review 105

Frontegg

JULY 8, 2021

Okta is a cloud-based identity management service that helps businesses of all sizes secure/manage identities and access to their application. This makes it easy to manage SaaS apps that are scaling up fast. It helped them integrate secure access and identity management into their SaaS apps.

Management 98

Management Identity management B2B Pricing 98

User Pilot

MAY 16, 2023

They communicate the value each plan offers and are the reason why customers sign up for the product, upgrade to a premium plan or renew their subscription. The post Value Metrics Guide for SaaS Companies appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98