Headcount, Market Research and Pricing

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12 Customer Success predictions and trends for 2023

ChurnZero

JANUARY 13, 2023

First, digital CS will become a way of life due to flat or reduced headcount. As we go into 2023, CS teams are facing a recession (renewals will be tougher), inflation (price increases are coming if they aren’t already here), and organizations that are looking to operate as efficiently as possible. A few common themes emerged.

Trends

Trends Customer Success Sales Hiring Scale

PODCAST 117: The Tools You Need If You Want to Succeed at Scale with Michael Coscetta

Sales Hacker

JULY 8, 2020

It’s an incredibly broad and distributed base of sales people, because real estate agents are the salespeople and they range from part-timers to full-timers, veterans, new agents, city, suburb, transactional lower price homes, to the ultra, ultra luxury homes that take a year, or two years, three years to sell.

Scale

Scale Scaling VP of Engineering Technical Review

Webinars

Generative AI Deep Dive: Advancing from Proof of Concept to Production

Understanding User Needs and Satisfying Them

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Leading the Development of Profitable and Sustainable Products

How To Get Promoted In Product Management

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SaaS Brief

12 Customer Success predictions and trends for 2023

PODCAST 117: The Tools You Need If You Want to Succeed at Scale with Michael Coscetta

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