Intercom, Inc.

JULY 29, 2021

You can also read the full transcript of the interview, which has been lightly edited for clarity, below. So your goals in terms of headcount remained stable from pre-pandemic to post-pandemic? We paused all of our enterprise field sales, but in our HQ, we decided to put the foot down and really go for it. Kieron: Interesting.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

SaaStr

DECEMBER 3, 2020

Below, we’ve shared the transcript of Harry’s interview with Sam. Sam Taylor: So no matter what, I mean, Dropbox, no matter how you slice it, what function you’re in, was just insane from a growth perspective, headcount-wise, user base-wise, you name it. Harry Stebbings. Sam Taylor. How do I understand the product itself?”

Scale 180

Scale Sales Hiring Sales Recruiting Sales 180

Intercom, Inc.

JUNE 21, 2018

Adam: Given that it’s the foundation of Sales Hacker, how important do you see the roles of content and community in sales today? You need to build an efficient sales team…you can’t just throw money or headcount at things. That was the impetus for starting Sales Hacker.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

Sales Hacker

JUNE 16, 2021

Their sales tools are integrated effectively, coaching is readily available, and sales reps are happily using their CRM. They have a sales enablement plan and the right sales enablement platform in place. What is sales enablement? Sales enablement has evolved quickly. Not exactly.

Sales Enablement 99

Sales Enablement Scale Sales Hiring Technical Review 99

ChurnZero

AUGUST 23, 2019

Q: If there is no headcount for a new CS ops person, what’s the best way to incorporate the function until you can get budget? If you look at a Sales Ops team, a lot of times that falls into the sales enablement bucket. A: That’s another great question. So, we needed Customer Success Ops in both segments.

Sales Hiring 40

Sales Hiring Scale Customer Success Retention 40

Sales Hacker

APRIL 29, 2021

Briefly, marketing content has a one-to-many voice whereas sales has a one-to-one voice and should sound conversational. In candid workflow interviews with reps from companies spanning the spectrum, we continue to hear why they hesitate to use the content that has been created for them. Content Management.

Scale 102

Scale Sales Hiring Sales Headcount 102