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Founders: Before You Hire a Sales Team, Consider These Options

Sales Hacker

New data about buyer psychology in B2B software purchases from Datanyze found that more than 50% of buyers would respond to cold pitches from people they know in person or from LinkedIn.) Related guide for founders: Using Sales Conversations to Find Product-Market-Fit Drive sales and revenue This is simple. And this is a big deal.

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The 9 best tools for your early-stage startup tech stack

Intercom, Inc.

But these days, there are so many innovative and impactful tools that can massively streamline your workflows and help to set you up for success as you scale. This is especially important for small teams, where you need to operate at a scale far beyond your headcount (without burning out your team by working around the clock).

Scale 163
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The Playbook to Building a Customer Reference Program with Talkdesk SVP of Client Services Gillian Heltai (Video + Transcript)

SaaStr

Those customers are some of our most powerful references because we get to bring them in and they tell the story not only of what it’s been like to work with Talkdesk over many years, but they also get to tell our innovation story for us. So much of what Talkdesk sells on is innovation and trust. What am I going to get?

Scale 143
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Zapier’s Richard Hall on why your support organization is a brain trust – not a cost center

Intercom, Inc.

Richard Hall is the Director of Support Operations at Zapier , the platform built to democratize automation and eliminate manual “busy work” by enabling teams to integrate web applications and build smoother workflows. Understanding the customer. Building a health score to measure success.

Payments 118
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Rules to Run Your SaaS Business By

Sales Enablement, SaaS and Growth

I’ve been working within the software as a service (SaaS) industry for more than five years now. During this period I’ve learnt more than I ever thought possible about the SaaS business and my personal growth has accelerated with each passing year. The rule of 40 accounts for both scenarios and everything in between.