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PODCAST 65. The Framework to Deliver Exceptional Customer Success w/ Kim Rose

Sales Hacker

Kim herself is an incredible executive, and she walks through both professional lessons about how to scale a customer success organization, but also life lessons about how to reenter the workforce. She has more than 15 years experience building and scaling customer focused organizations at SaaS companies. It’s a fantastic show.

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How to Hire A Great VP Sales: The Full Video and Transcript

SaaStr

If you look at any SaaS startup, in the first couple reps, they always find one guy or gal that’s just amazing, just killing it. You have to create a repeatable process if you’re going to scale up the sales team. If you’ve hired the VP of Engineering, impossible hire, but when they love something, they jump.

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SaaStr Podcast #356 with Atrium Co-Founder Pete Kazanjy

SaaStr

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Pete is also the author of Founding Sales, the canonical writing on early-stage startup sales. Pete is also the author of Founding Sales, the canonical writing on early-stage startup sales.

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Building a Stellar Engineering Organization

SaaStr

Scott Beechuk, Partner at Norwest Venture Partners, brings together world-class SaaS engineering leaders Claire Hough, Vijay Gill and Weiping Peng for a dynamic conversation on where SaaS technology is headed, how to build top performing engineering teams and what it takes to lead in today’s high-velocity engineering environment.

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Engineering Your Own “Luck”: The 3 Key Rules of Building Globally Distributed Teams with Eventbrite (Video + Transcript)

SaaStr

I started right at the end of 2011, and I started in the role of VP of engineering. The company was 145 people, 40 of which were engineers. Every year, 15% of our engineers who were in the company left the company to go do something else; Startups, go to Facebook or Google, whatever it was they left for.