Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). Key takeaways.

Sales Hiring 40

Sales Hiring Acquisition Forecasting Outsourced Development 40

Point Nine Land

APRIL 21, 2021

In SaaS vs. marketplaces? This is an exercise that should be done with input/feedback of the leadership team. How are you coming up with the best solutions? How do you organize your work? An experience that is well aligned with your product: has the candidate been working in B2B vs B2C?

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52