Gong’s Linda Lin on customer success strategies for moving upmarket
Intercom, Inc.
MAY 13, 2021
These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? Of course, we always excelled in SMB at Slack as well. Finding the right skillset. When I left, we were just bridging the $1 billion mark.
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