Enterprise readiness Information Leadership Underperforming Technical Team 
Intercom, Inc.
MAY 13, 2021
Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.
Audacix
JULY 18, 2022
Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. DevOps best practices that will help you to run your software development projects smoothly. But the list of best practices varies from expert to expert.
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Andreessen Horowitz
NOVEMBER 17, 2023
In this conversation recorded at ELC 2023, Segment’s former CRO Joe Morrissey and former chief product development officer Tido Carriero discuss how they turned sales-product tension into a successful $3.2B The problem is the sales team. The sales team don’t know how to sell the product. It’s a familiar story.
SaaStr
NOVEMBER 14, 2019
If your SaaS business has a sales team, there’s no way to grow 100% year-over-year without also growing your sales leadership. Knowing the common pitfalls won’t stop you or your team from making them, but it will help build the most important skill any manager can have: resiliency. Want to see more content like this?
User Pilot
JUNE 10, 2019
Developing more self-service access and training for customers should come before making new hires in customer-facing roles. Poor retention and low customer LTV. I tell my team members that their gold standard is not whether customers bought a product, but did they recommend us? Difficulty achieving profitability.
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