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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. What “customer success” looks like evolves as your company and customers scale upmarket.

Scale 177
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Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

Since then, I have been leading Uberall product team, which we’ve scaled from 3 people to 12 people over the past 5 years. We use a separate Jira project for the following reasons: Jira because it is well integrated into…Jira where we manage all our developers’ tickets. Intro Hi, my name is Victor. If you like what you read in 2.