Engagement Marketplace as a Service Operational efficiency. Scale 
Sales Enablement, SaaS and Growth
MARCH 23, 2020
One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. The right mental models have a knack of becoming an integral part of a company’s operating system, and more importantly help employees make good decisions, more often. Economies of scale. Brand equity.
OpenView Labs
FEBRUARY 11, 2021
It needs to be treated as a top-level operational metric that a founder must know and understand. At its core, gross margin (GM) speaks to the relationship between sales and its costs. Understand the levers of costs, also known as cost of goods sold (COGS) or cost of sales (COS). Scale reveals the depths of operational leverage.
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SaaStr
MARCH 17, 2021
From our experience providing integrations to thousands of customers, here are the three key business process automations to help your growing company scale faster: 1. Through every sales cycle, there’s a need to share information from sales, accounting, customer success, and other teams. Quote-to-Cash. Customer 360.
User Pilot
FEBRUARY 13, 2024
Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. TL;DR Customer self-service software is any tool that can empower your customers to access help resources and troubleshoot issues independently. You clicked on the right guide.
Sales Hacker
APRIL 6, 2022
Sales teams often struggle with configuration of price quotes when dealing with complex products or services or large product catalogs. Sales teams are often forced to use manual processes that result in errors, inaccuracies, and wasted time. What is CPQ? CPQ stands for Configure Price Quote.
SaaStr
AUGUST 15, 2020
Really excited for engaging discussion on something I’m passionate about, the future of the customer. Our challenge and our opportunity in customer engagement is staying tightly aligned with the business drivers, having the discipline to manage long term customer journey even when the short term options might be easier.
Point Nine Land
APRIL 21, 2021
Since then, I have been leading Uberall product team, which we’ve scaled from 3 people to 12 people over the past 5 years. There are many posts out there explaining how startup co-founders should “land the first sales, then hire the first 2 sales and when to hire a VP sales”. In SaaS vs. marketplaces?
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