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12 Customer Success predictions and trends for 2023

ChurnZero

JANUARY 13, 2023

First, digital CS will become a way of life due to flat or reduced headcount. As such, leaders must engage more of their customers at scale through digital programs that support low-touch segments with a more focused approach than ever before. Organizations tap into customer feedback for free market research.

Trends 98
Trends Customer Success Sales Hiring Scale 98
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PODCAST 117: The Tools You Need If You Want to Succeed at Scale with Michael Coscetta

Sales Hacker

JULY 8, 2020

It is that wonderful sales engagement company that we call Outreach. Outreach revolutionizes customer engagement, by moving away from siloed conversations to a streamlined and customer-centric journey. I think the difference is, for example, today Compass has over 400 product and engineering headcount. Great company, Conga.

Scale 113
Scale Scaling VP of Engineering Technical Review 113
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