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“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

We started out in the commercial SMB mid-market space. And those of you who know Reid Hoffman from PayPal days and co-founder of LinkedIn, he has this great podcast series called Masters of Scale. So we have a strong presence in the media and entertainment world. Particularly the moments of truth of your customers.

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