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SaaS Billing Best Practices: 10+ Subscription Strategies for SaaS and Software Companies

FastSpring

He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account. How My Marketing Concepts upsells annual payments during trial. Vinay writes, “The benefit of this was huge!

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How Stripe Dominates Online Payments by Going After Developers

Chart Mogul

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. Fast forward 10 years and setting up shop and accepting payments has become a lot easier, thanks to a large extent to Stripe. Let’s see why.

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What is a Segmentation Survey? Questions, Examples & Use Cases

User Pilot

This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. You can segment your customers based on their feedback responses as well as in-app behavior. Segmentation is a strategy used in marketing, product development, and customer support. Book the demo to find out more!

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FinTech Onboarding: 13 Best Practices for Customer Success

User Pilot

As with every digital product, the first few minutes on your app will determine whether the user sticks with it or abandons it. TL;DR FinTech onboarding involves welcoming new users to your FinTech app and helping them get started with it. Why focus on the FinTech onboarding process?

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How Stripe Dominates Online Payments by Going After Developers

Chart Mogul

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. Fast forward 10 years and setting up shop and accepting payments has become a lot easier, thanks to a large extent to Stripe. Let’s see why.

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How to identify and reduce customer friction points

ChurnZero

Secure checkout processes are vital, but you want your payment process to be as fast and effortless as possible. If your customers find it challenging to customize your product, or they feel your support team is unresponsive, they’re less likely to renew their subscription or recommend your software to others.

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How Search Turns Shoppers Into Buyers

FastSpring

Whether you’re selling software, SaaS, or digital products, follow these three tips to make sure your brand remains top of mind during the entire search process. Regardless of how you may feel about Google’s search engine, many customers view search as a powerful way to find a solution to an existing problem.