SaaStr

JULY 5, 2025

Veeva is the dominant cloud software provider for life sciences – serving pharmaceutical, biotech, and medical device companies with mission-critical applications for drug development, clinical trials, regulatory compliance, and commercial operations. Started as “Salesforce for Pharma” in 2007, now the essential technology backbone for companies bringing medicine to market.

Underperforming Technical Team 239

Underperforming Technical Team Sales Hiring compliance Outsourced Development 239

SaaStr

JULY 5, 2025

Dear SaaStr: How Should I Calculate Gross Dollar Retention For Our Investors? Gross Dollar Retention (GRR) is a critical metric for SaaS businesses, especially when presenting to investors. It tells them how much of your revenue base you’re retaining, excluding any upsells or expansions. Here’s the best-practice way to calculate it: Start with your Beginning ARR (Annual Recurring Revenue) : This is the ARR from your existing customers at the start of the period you’re measuring.

Retention 185

Retention SMB Benchmarks Churn 185

SaaStr

JULY 5, 2025

If you’ve been fundraising lately and noticed your lead investor wants to take a bigger chunk of your round than expected, you’re not imagining things. New data from Carta analyzing 17,896 primary priced rounds from Q1 2021 to Q2 2025 shows a clear trend: lead investors are systematically taking larger portions of the rounds they lead. The Numbers Don’t Lie Here’s what’s happening across every funding stage: Seed rounds : Lead investor participation jumped from 52%

Government 175

Government Trends Pricing Investment 175