Solving the Innovator’s Dilemma: How successful companies are embracing innovation units
Intercom, Inc.
NOVEMBER 9, 2022
First published in 1997, the bestseller has influenced several generations of entrepreneurs, startup founders, and tech enthusiasts. And that opens the space for newer, faster, agile startups to serve those neglected customers, gain traction, and challenge the bigger businesses. It’s kind of a modern-day cautionary tale.
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