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Meet your first wave speakers for Customer Success Summit 2018

Totango

VP, Global Head Digital Customer Engagement. With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Manager, Partner & Customer Experience. Dante Otero.

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Product Development Process: The Seven Stages Explained

User Pilot

You need a range of disciplines working together in a cross-functional team to make sure various product development processes go to plan, including product managers , developers, marketers , sales, designers , senior leaders , and more. Senior management. The final step is to launch your product.

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Meet your first wave speakers for Customer Success Summit 2018

Totango

VP, Global Head Digital Customer Engagement. With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Manager, Partner & Customer Experience. Dante Otero.

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Jun 14 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Tampa, FL, US Organization: Vector Solutions As a Director of Customer Success, you will drive the service strategy and accountable for performance and customer satisfaction. Develop and implement effective strategies for ensuring client engagement and adoption.

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SaaStr Podcasts for the Week with Justin Bedecarre, Jen Nguyen, Jason Lemkin, and Aaron Levie

SaaStr

Centralized HQs with all the perks and amenities “under one roof” have traditionally been used as recruiting tools to attract and retain top talent. And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. This will be a really strong indicator of retention and recruiting.

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The Evolving Role of the CEO: As a Company Scales, How Your Job Changes (Video + Transcript)

SaaStr

We actually work with Atrium and have had really great engagement with them so it’s been a really great relationship. So how I got started, so I am like a career product manager. I am definitely not a serial entrepreneur. That’s actually been a huge asset not just for us, but also in recruiting talent.

Scale 114
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SaaStr Podcast #413 with SafeGraph CEO Auren Hoffman: “How to Build a Unicorn in 8 Simple Steps”

SaaStr

You can launch new products, you can be better at recruiting, you can speak at SaaStr and so much more. Other great engineers or great sales people? The answer is obvious, you’re going to likely hire super engineers and very mediocre sales people. Definitely do not do what I say. I cannot stress this enough.