SmartKarrot

FEBRUARY 21, 2023

When required, set an example for your direct reports by working directly with clients and showing them what best-in-class looks like in terms of operational efficiency and client communication. Use appropriate data and a data-driven strategy. knowledge of market research, consumer feedback, and user requirements.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

Valuize Consulting

DECEMBER 22, 2021

We recommend using a combination of external and internal research methods, such as market research, QBRs and customer surveys, to cover your bases. . For each persona, it’s important to gain a deep understanding of their role, urgent challenges, opportunities and how your product addresses these.

Customer Success 52

Customer Success Sales Retention Operational efficiency. 52

BetterCloud

JUNE 16, 2022

As a result, your SaaS environment becomes more secure, and sensitive data is proactively kept safe. Our research set out to understand organizations at different stages in their automation journey. The path forward—for better data security and IT operational efficiency—is zero-touch automation.

Underperforming Technical Team 59

Underperforming Technical Team Operational efficiency. Innovation Retention 59

ChurnZero

JANUARY 13, 2023

With its ability to comb through big data sets like email faster and more accurately than humans, AI will help more product teams maintain product-market fit. The post-sales customer journey will also become more intelligent as organizations accelerate their use of cutting-edge data and technologies. Peter Armaly , CEO, ESG.

Trends 98

Trends Customer Success Sales Hiring Scale 98