CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Let’s look at some of the best net retention rate and how they are doing good at it. Know more about NRR: What is net dollar retention?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

User Pilot

MAY 16, 2023

To evaluate your value metrics and how you use them in your pricing plan, you can track metrics like customer churn , user retention, MRR, or customer lifetime value. Drive customer satisfaction and retention – you can adjust your plans to close value gaps. To identify your value metrics look at your product use cases.

Metrics 96

Metrics Customer Lifetime Value SaaS Pricing 96

SaaStr

NOVEMBER 4, 2019

“I was working for Salesforce in 2009 when I decided to start Okta, an identity management company that connects people with any application on any device. Prior to this, he was VP of WW Sales with EMC (Dell)m Data Domain as well as an EIR with NEA. Before Procore, he held several sales and management roles with Cloudera.

Sales Hiring 107

Sales Hiring Identity management Cloud Innovation 107

Frontegg

JUNE 1, 2021

Retention — Medium. From the GDPR aspect, (especially “the right to be forgotten” clause), you cannot store Personally Identifiable Information (PII) here since it will be very hard to allow the deletion of this data if the customer asks for it. Business-wise, this data is usually multi-tenant based. Type 2: Business Events.

Traceability 97

Traceability SaaS compliance Blockchain 97

SaaS Metrics

JUNE 10, 2019

Compared to traditional network systems, cloud computing systems are highly concentrated because of the virtualization technology, which allows single servers to hold data of multiple clients and many virtual machines. This means that if someone hacks a single server, it puts many virtual machines or data of many customers at risk.

VPCs (Virtual Private Cloud) 40

VPCs (Virtual Private Cloud) Technical Review SaaS Systems Review 40

SmartKarrot

OCTOBER 26, 2022

This also has the added benefit of increasing customer loyalty and retention for distributors and wholesalers. Account data needs to be centralized across multiple parameters. The most valuable resource for your business is account data. What transpires when data is gathered via numerous platforms or websites?

B2B 11

B2B Management Underperforming Technical Team Software Review 11