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7 Best Self-Service Software Tools For SaaS

User Pilot

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Offer 24/7 support.

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3 Key Automations to Accelerate Your SaaS Company’s Growth

SaaStr

Fast, accurate processing is crucial to close deals sooner, drive positive customer experiences, improve cash management and visibility, and increase operational efficiency. Customer 360. Integration platform as a service ( iPaaS ) standardizes how integrations are built and managed across your organization.

Scale 310
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The Beginner’s Guide to Product Operations

SmartKarrot

In recent years, Product Operations roles have evolved to include: Operations, Technical Ownership, Product Strategy, Project Management, Customer Success , and Professional Services. Products can be software, hardware, or even services. An organization’s success depends on its product operations.

Scale 10
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Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

In SaaS vs. marketplaces? A good ability to work in an early-stage setup, i.e. to thrive with little guidance and figure things out by him/herself Some typical important PM skills: be an all-rounder, decisive, a quick-learner and/or be capable of supporting in a sales pitch as well as querying the database. How is it working?