FastSpring

APRIL 26, 2022

To investigate, Ryan Law, former CMO and cofounder of Cobloom, performed an analysis of six recent churn reports or studies and found that there is no consensus on the average churn rate for SaaS companies. This is where collecting feedback from churning customers comes in (a topic we’ll dive into farther below).

Benchmarks 115

Benchmarks Churn Payments SaaS Payments 115

Chargify

APRIL 23, 2019

Common activities your SaaS should focus on during the pre-startup stage can include: Talking to potential customers. Establishing relationships with advisors and/or mentors. After all, that monthly recurring revenue is the engine that makes a SaaS business work. Ensuring your product, marketing and sales teams are aligned.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 241

Part-Time VPE Technical Cofounder CTO Hire New CTO 241

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Hang Black.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. Kyle was in charge of creating the Austin, Texas sales team @ Dropbox, what were some of his biggest lessons when it comes to moving sales outside of HQ? What worked? What did not work?

Sales Hiring 205

Sales Hiring Sales Recruiting Scale Technical Advisors 205

SaaStr

JUNE 28, 2019

Dave Kellogg is a leading technology executive, independent board member, advisor and angel investor. What can founders do to optimize revenue per lead? David Skok: The really bad companies, you kind of get that statement from them, well, we missed the number and then you ask them the question, well why did you miss the number?

Outsourcing Services 118

Outsourcing Services Scale Sales Hiring SMB 118