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Top Customer Success Courses and Training that every CSM needs in 2022

CustomerSuccessBox

According to a research study done by Mordor Intelligence, the compound annual growth rate estimated for the global customer success management market, let alone in the timeframe of 5 years (2021-2026) is estimated to be 25.02%. Customer Success Courses to pursue in 2022. Creator : Gustavo Escobar HenrĂ­quez.

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9 Growth Initiatives for Successful Companies [With Examples]

User Pilot

The Ansoff Matrix, a popular business growth model, distinguishes 4 key growth strategies: Market development Market penetration Product development Diversification The taxonomy takes two key growth drivers into account: introducing new products or entering new markets. PLG depends on the self-service model.

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Strategies to Increase Customer Retention: What Every Playbook Should Include

SmartKarrot

The insights derived can help tailor products, services, and experiences that mirror their expectations and desires. Segmentation: The age-old saying, “One size doesn’t fit all,” rings especially true in the customer-centric realm. The route t o customer loyalty is paved with understanding and solving their problems.

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Top 5 Udemy Courses to Upskill Your Customer Success Career

ChurnZero

Looking for a way to upskill or even reskill your Customer Success career? Their mission is to improve lives through learning and it’s the largest online destination that help students and businesses gain skills from expert instructors teaching over 155,00 online courses on topics from programming to leadership to Customer Success.

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5 Ways to Build your SaaS Channel Partner Strategy in 2020

SaaSX

Today’s digital marketplace is a vast and wild place. Channel partner programs are just like any other major business venture in that they require an immense amount of research if you’re going to get them right. It can get a little lonely out there. But don’t worry––we can help you jumpstart the process. . Ask yourself: .