Customer Success Management Marketplace as a Service Payments 
FastSpring
MARCH 8, 2024
SocialBee , a social media management platform and SaaS based in Romania, first started using FastSpring in 2018. After adopting FastSpring as their merchant of record, SocialBee even saw 2x year-over-year growth in monthly recurring revenue (MRR) after their first year with FastSpring.
Sales Hacker
MARCH 29, 2021
Building the right partner tech stack can dramatically increase the revenue flowing from your partners, even if your partnership team is small. The growing role of partnerships in driving revenue. Businesses are continuing to streamline their purchasing. Processing and remitting payments.
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Casey Accidental
OCTOBER 27, 2020
In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time.
OpenView Labs
JANUARY 13, 2022
The operating environment remained fluid in 2021, with some sectors doing well while others continued to struggle with the pandemic and the measures in place to manage it. Plus companies face significant change management hurdles if they choose to migrate their legacy subscription customers onto a new pricing model. .
OPEXEngine
FEBRUARY 22, 2022
In this article, one in a series of three covering each of these SaaS customer categories, we will focus exclusively on Small/Mid-Market SaaS companies. Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000.
OpenView Labs
NOVEMBER 30, 2021
The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. Pro-tip: churn isn’t just a customer success problem; it’s a business-wide responsibility that requires contributions from each function. .
User Pilot
MAY 23, 2023
Hence, AI customer experience uses artificial intelligence to create memorable and positive experiences they will love. The benefits of using AI technology to improve the customer experience As a busy product manager, you might be thinking about more traditional ways of enhancing the customer experience.
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