SaaStr

JULY 31, 2020

And some of the marquee customers include MongoDB, Gitlab and Qualtrics. . Last year, the company doubled its headcount, tripled revenue and landed on G2’s Top 100 Global Software list. . The funding comes at a point when Chorus is in the hypergrowth mode. Chorus’s AI has reveled some interesting insights from the data.

Scale 352

Scale Artificial Intelligence Payments Payment Services 352

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. The path to success is filled with challenges at every milestone.

Sales Hiring 233

Sales Hiring Payment Services SaaS Payments Scale 233

The Angel VC

MARCH 23, 2016

As I wrote in the original post: It's a simple plan for an early-stage SaaS startup with a low-touch sales model – a company which markets a SaaS solution via its website, offers a 30 day free trial, gets most of its trial users organically and through online marketing and converts them into paying customer with very little human interaction.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

Intercom, Inc.

DECEMBER 15, 2020

Zapier’s support organization currently stands at close to 100 in headcount – almost a third of the entire company. The reason for this is because at Zapier, customer support is truly embraced as a window into the perspective and experience of the customer. Building a health score to measure success.

Payments 118

Payments Payment Services Payment Solutions Payment Methods 118

SaaStr

MARCH 17, 2020

Now, I joined Talkdesk kind of in the second stage, which is, hooray, you’ve got enough customers that you’re able to do references potentially at scale. At that point, often you’re using your customer success team, your AE team to really kind of manually manage this process there. Great support experience.

Scale 143

Scale Payment Services Sales Hiring Payment Methods 143

SaaSX

JULY 26, 2020

This is a dedicated role that helps distribute product knowledge across a fast-scaling sales and customer success team. If you have a simple product to set up and use, that customers buy with minimal sales & CS interaction, you don’t need this role. ” or “Can I wire payment?” Marketing technologist.

Sales Recruiting 64

Sales Recruiting Technical Review Scale Startup 64

Intercom, Inc.

AUGUST 29, 2019

But Tara Bryant, SVP of Sales at Pipedrive, thinks this is a mistake if you don’t have the right processes, systems, and metrics in place first. When I started, they had a big growth plan as far as headcount, but they were a little bit looser on processes and cadences and things like that framework I was talking about.

Scale 172

Scale Sales Hiring Scaling Payment Services 172