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Lessons from New Relic: Five Critical Steps to Scaling Enterprise (Video + Transcript)

SaaStr

We tend to find that there are three key technology initiatives that we can help our customers with when they’re undergoing a digital transformation. The second is adoption of DevOps practices, and the third is a focus on a digital customer experience. What is unique about the enterprise customer?

Scale 166
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Kellblog's 10 Predictions for 2020

Kellblog

While most everyone I knew scratched their head at the enterprise-focused Workday acquiring a more SMB-focused Adaptive, Workday has done a good job simultaneously leaving Adaptive alone enough to not disturb its core business while working to get the technology more enterprise-ready for its customers. The ongoing rise of DevOps.

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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

100+ existing customers pay more than $1M + and the others are exploring and contributing to some revenue. Both the segments are quickly growing and the turning factor is the customer growth where the whales are at 110% and overall is 84% YOY. Know more: How can VP of Customer Success get to 125% Annual Recurring Revenue (ARR ).

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How to Find Product-Market-Sales Fit

Andreessen Horowitz

When should companies offer services? Speaking of, we go beyond the typical discussion of product-market fit into the concept of product-market-sales fit, and what that means for product design, to services, to pricing and packaging, to product management, and more. So you don’t want to have too many services.