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2021 in conversation: Learnings from the podcast

Intercom, Inc.

We’re not exactly sure how, but yes, it’s that time of the year again. Farhan Virji , Vice President of Customer Happiness at Later. Will Larson , CTO of Calm. Maggie Hott , Director of Sales at Webflow. Des Traynor , Co-founder and CTO of Intercom. Des Traynor , Co-founder and CTO of Intercom.

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Making the jump from Customer Success to CEO with FranConnect’s Gabby Wong

ChurnZero

But promotional paths are a-changing, according to a time-series by Spencer Stuart summarized in Harvard Business Review’s “ Finding the Right CEO.” Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs.

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SaaStr Podcast #214: Erica Schultz, CRO @ New Relic on What It Takes To Successfully Scale Into Enterprise

SaaStr

As for Erica, under her CRO role, she leads all go-to-market functions including Marketing, Sales, Operations, Customer Success, Services, and Support. Where does Erica often see founders make mistakes with this scaling? How does the move to enterprise fundamentally impact the sales team? Where do many go wrong?

Scale 193
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Chief Product Officer (CPO): The Complete Guide to This Key Role

SmartKarrot

What makes a chief product officer (CPO) different from a CTO or a VP in the product department. A CPO is one who manages products and teams to engineer better outcomes for customers. For companies to scale, it is a must-have role. A CTO is one who investigates the product development aspect. contact-form-7].

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Top 30 SaaS Influencers to Follow in 2022

SmartKarrot

Software as a service or SaaS has been growing as a leading software distribution model. Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. He also founded SaaScribe to help founders, customer success teams , sales executives, marketing professionals, and growth hackers.

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“The “Dos & Don’ts” of Building Winning SaaS Companies with G2 Crowd (Video + Transcript)

SaaStr

And I’ve been building SaaS Companies now for 20 years, so that’s a long time. And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. I sell highly engineered complex pumps and I can’t sell them like a book online.”

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CEOs of Zapier, Walkme and Dialpad: How to Build Your First Management Team (Video + Transcript)

SaaStr

As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Which role should you hire for first? How can you recognize that a VP is great, not just good? One thing is the timing. Is it a time? Get best price tickets here!!!